Dear Ms. Mix,
I write to commend the excellent assistance provided by Mr. Peter. My wife, Joy, and I first met Peter when we were preparing the new apartment for my mother, Hazel Cook. Peter made himself available to us for any assistance we needed. This included contacting an electrician to replace the ceiling light in the bedroom with a fan/light. He also gave us his key to hold open the elevator doors when we moved in the furniture and boxes of Mom’s treasured mementoes.
Peter was very responsive to our needs during the ensuing days as we prepared the apartment for the forthcoming move. I had only to mention to him I needed a cabinet hinge repaired or another item taken care of and he responded immediately and cheerfully. He continued to provide assistance after Mom became a resident in VSR as we struggled to active television and telephone service.
I feel confident Peter will continue to watch over Mom and ensure her needs are met in my absence.